Outage in Central 1

Alert! - INC150103 – October Tax Payment Billing Report (TXMC) Missing

Resolved Minor
November 03, 2022 - Started over 1 year ago - Lasted about 21 hours
Official incident page

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Outage Details

The October month-end Tax Payment Billing Report (TXMC) is missing from the BILL/ONBL1101 file and PDF folders. Our technical support team is investigating, and we will provide a further update by November 4, at 10 a.m. PT (1 p.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Bill Payments
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 11/04/2022 08:07PM

The October month-end TXMC report has been recreated. The report will be available in the BILL/ONBL1105 file and PDF folders, delivered tomorrow, November 5.

IDENTIFIED over 1 year ago - at 11/04/2022 05:17PM

We are currently working on having this report recreated.

Another update will be provided by 2 p.m. PT (5 p.m. ET).

INVESTIGATING over 1 year ago - at 11/03/2022 11:10PM

The October month-end Tax Payment Billing Report (TXMC) is missing from the BILL/ONBL1101 file and PDF folders.

Our technical support team is investigating, and we will provide a further update by November 4, at 10 a.m. PT (1 p.m. ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1

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