Outage in Central 1

Resolved: Alert! - INC152898 - Wires Processing Delay

Resolved Minor
February 02, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Need to monitor Central 1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Central 1, and never miss an outage again.
Start Free Trial

Outage Details

Currently, all incoming and outgoing wires are not being processed. The Wires application is working as designed, however, our internal decision engine is currently queuing all pending wires preventing the final processing. If your organization has any time sensitive wires, please contact Central 1 Support. Our team is working on addressing the processing issue and an update will be provided by 8 a.m. PT (11 a.m. ET). Central 1 - Support@central1.com - 1.888.889.7878, press 1
Components affected
Central 1 Wire Transfers Central 1 Critical/High Priority Incident Alert
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/02/2023 05:10PM

All incoming and outgoing wires have been processed.

This incident is now resolved, if you have any questions please contact Central 1 Support.

Central 1 - Support@central1.com - 1.888.889.7878, press 1

INVESTIGATING over 2 years ago - at 02/02/2023 04:09PM

Central 1 continues to have an issue with our internal wires decision engine. The wires in the queue will be manually moved out of the queue for final processing, starting with the outgoing wires.

If your organization has any time sensitive wires, please contact Central 1 Support.

Our team is working on addressing the processing issue and an update will be provided by 9:30 a.m. PT (12:30 p.m. PT).

Central 1 - Support@central1.com - 1.888.889.7878, press 1

INVESTIGATING over 2 years ago - at 02/02/2023 02:54PM

Currently, all incoming and outgoing wires are not being processed. The Wires application is working as designed, however, our internal decision engine is currently queuing all pending wires preventing the final processing.

If your organization has any time sensitive wires, please contact Central 1 Support.

Our team is working on addressing the processing issue and an update will be provided by 8 a.m. PT (11 a.m. ET).


Central 1 - Support@central1.com - 1.888.889.7878, press 1

Latest Central 1 outages

Alert! - INC200817- Prev-test-comp environment currently unavailable - 4 days ago
INC200663 – Wires Service Degradation including the Wires API - 6 days ago
INC200385 – Online banking and e-Transfer service degradation - 11 days ago
INC200050 - Incoming\Outgoing wires incident - 15 days ago
Resolved - INC199724 – FX Notes Plus not available - 20 days ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook