Outage in Central 1

Resolved - INC155267 - OneSpan Sign - Users Unable to Download Documents

Resolved Minor

March 20, 2023 - Started about 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

OneSpan Sign has advised Central 1 that users may be unable to download documents. We will provide updates as new information is provided by OneSpan Sign, or once the situation is resolved. Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1

Components affected

Central 1 Origination Solutions - Borrow Anywhere Central 1 Origination Solutions - Open Anywhere

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/20/2023 09:01PM

OneSpan Sign has applied a fix and users can now download documents.

Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1

IDENTIFIED about 1 year ago - at 03/20/2023 07:09PM

OneSpan Sign has identified the root cause and they are currently testing a fix.

We will provide our next update by 4 p.m. PT (7 p.m. ET) today.

Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1

INVESTIGATING about 1 year ago - at 03/20/2023 04:42PM

OneSpan Sign has advised Central 1 that users may be unable to download documents.

We will provide updates as new information is provided by OneSpan Sign, or once the situation is resolved.

Central 1 - Origination_Support@Central1.com - 1.888.889.7878, press 1

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