Outage in Citrix ShareFile

Citrix ShareFile US customers may have experienced issues…

Resolved Minor
December 20, 2022 - Started over 2 years ago - Lasted 19 minutes
Official incident page

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Outage Details

Impact: Citrix ShareFile service experienced issues in the US region that would intermittently have impacted customers attempting to access the web service. Current Status: The issue is resolved, and the service is back to normal. Citrix Engineering is currently monitoring the issue, Next Steps: A further update will be provided within 30 minutes.
Components affected
Citrix ShareFile ShareFile®
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/20/2022 09:45PM

At this time, we believe that the issues impacting the Citrix ShareFile service have been fully resolved.

We will continue to monitor closely. If any further issues are seen, please contact Citrix Technical Support.

MONITORING over 2 years ago - at 12/20/2022 09:28PM

The issue is resolved, and the service is back to normal. Citrix Engineering is currently monitoring the issue,

INVESTIGATING over 2 years ago - at 12/20/2022 09:27PM

Impact: Citrix ShareFile service experienced issues in the US region that would intermittently have impacted customers attempting to access the web service.

Current Status: The issue is resolved, and the service is back to normal. Citrix Engineering is currently monitoring the issue,

Next Steps: A further update will be provided within 30 minutes.

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