Is ShareFile Down? Check current status

Check if ShareFile is down, official outages, user-reported issues, and outages map.

Current ShareFile status

ShareFile is working normally

Updated from ShareFile official status page

ShareFile not working for you?

ShareFile service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ShareFile Outage Map

View ShareFile Reports Map

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  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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ShareFile recent outages and downtime history

IsDown has tracked 159 incidents since started monitoring ShareFile status in January 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ShareFile outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
02:29 PM EDT
Major
Some ShareFile customers may be experiencing issues with their ShareFile account
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
about 3 hours
Oct 20, 2025
04:00 AM EDT
Major
Some ShareFile customers may be experiencing latency in the application
We are investigating customer reports of an issue impacting performance of ShareFile causing slow...
about 2 hours
Oct 06, 2025
12:29 PM EDT
Minor
Some ShareFile customers may be experiencing issues with logging into their ShareFile account
Some ShareFile customers may be experiencing issues with being able to log into their accounts. ...
about 4 hours
Sep 23, 2025
04:19 PM EDT
Minor
Some ShareFile customers may be experiencing issues with uploading files to cloud zones
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
about 1 hour
Sep 12, 2025
12:18 PM EDT
Minor
Some ShareFile customers may be experiencing issues with logging into their ShareFile account
Some ShareFile customers may be experiencing issues with being able to log into their accounts. W...
19 minutes
Aug 28, 2025
12:52 PM EDT
Major
Some ShareFile customers may be experiencing issues with logging into their ShareFile account
Some ShareFile customers may be experiencing issues with being able to log into their accounts. W...
about 1 hour
Aug 06, 2025
06:04 AM EDT
Major
SF-Win: Users are unable to open the ShareFile application on Citrix VDA.
We are currently investigating this issue.
15 minutes
Jul 14, 2025
11:41 AM EDT
Major
Performance degradation of ShareFile
We are investigating customer reports of an issue impacting performance of ShareFile causing slow...
1 day
Jul 10, 2025
07:54 PM EDT
Minor
Some ShareFile customers may be experiencing issues with emails and notifications
Some ShareFile customers may be experiencing issues with emails and notifications. We are working...
42 minutes
Jul 10, 2025
03:34 PM EDT
Major
Some ShareFile customers may be experiencing issues with their ShareFile account
Some ShareFile customers may be experiencing issues with their accounts. We are investigating thi...
about 4 hours
Sign up to check more outage history

Be the first to know when ShareFile goes down

  • Monitor external dependencies in one place
  • Track outages in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Start Free Trial

User comments about ShareFile status

See what users are saying about ShareFile issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Sara - Getting the following error: This page isn’t working right now dlt.sharefile.com can't currently handle this request. HTTP ERROR 500.

    ShareFile®

  • Not able to get sharefile to come up - at all....

  • Gaynor - unable to access sharefile.

    ShareFile®

  • Company - Once logging in, the home page wont load. Shared links and saved bookmared links wont load either and show "Invalid session".

  • David - I am not receiving files and people I am sending files to are not receiving them. The systems tells me the files were sent successfully. .

  • Dan - I am not receiving clients' files..

  • Matt - Unable to login to the site..

    ShareFile®

  • gregg - Can't save files. It goes to recovery.

  • Brian - Sharefile for Windows and Sharefile Online are both unable to upload files (both new files and edits of existing files). This is happening across all company devices..

  • Nathanael - Sharefile for Windows (drive mapper) is failing to upload saved files, sending them to a recovery folder instead. This is happening across company workstations. .

  • Wesley - Site Crashing and does not allow download of files or copy into other folders. .

  • Maria - Can't log in and client trying to send documents reported Sharefile Failed when uploading.

ShareFile components or services current status

Component Status Details
ShareFile® status OK View details

Users who monitor ShareFile status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with ShareFile. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Microsoft Azure

Microsoft Azure

OK
AWS

AWS

OK
Microsoft 365

Microsoft 365

OK
Zoom

Zoom

OK
Microsoft Office 365

Microsoft Office 365

OK
Salesforce

Salesforce

MINOR
Cloudflare

Cloudflare

MINOR
Citrix

Citrix

MINOR
Mimecast

Mimecast

OK
Adobe

Adobe

MINOR
Google Cloud

Google Cloud

OK
DocuSign

DocuSign

OK
Zapier

Zapier

OK
Zendesk

Zendesk

OK
AT&T

AT&T

MAJOR
View all services Start Monitoring Your Dependencies

ShareFile is a secure file sharing and storage service that enables businesses to manage and collaborate on documents.

Monitoring ShareFile since January 2021

Need help? Try here:
Support at website.
Check their status page.

28 incidents in 2025

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How to monitor the status of ShareFile and all your dependencies?

IsDown is a status page aggregator that monitors if ShareFile and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ShareFile, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ShareFile?

IsDown monitors ShareFile health in almost real-time

Every few minutes we go to the status page of ShareFile (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of ShareFile's 1 component. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ShareFile, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShareFile and other services.

One status page to monitor all your external dependencies

What you get when monitoring ShareFile with IsDown

Track ShareFile incidents and downtimes by severity

IsDown checks ShareFile official status page for major/minor outages or downtimes. A major outage is when ShareFile experiences a critical issue that severely affects one or more services/regions. A minor incident is when ShareFile experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ShareFile outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ShareFile

ShareFile and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ShareFile outages and downtimes

IsDown collects all information from the outages published in ShareFile status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ShareFile maintenance events

ShareFile publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ShareFile outages that impact your business

IsDown monitors ShareFile and all their 1 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ShareFile but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ShareFile and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

Start Monitoring for Free
Monitor ShareFile and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ShareFile or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ShareFile and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with ShareFile or other services

Send outage information from ShareFile and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ShareFile and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

Start Monitoring for Free
Send outage information from ShareFile and other services to your tools

Share ShareFile status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ShareFile down?'

Start Monitoring for Free
Share ShareFile status in your status page

ShareFile Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect ShareFile outages, IsDown monitors ShareFile's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ShareFile status page monitoring with real-time incident details.
Monitor 4,522+ services including ShareFile in a single dashboard.
Instant ShareFile outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ShareFile official status and user-reported issues.
Maintenance feed for ShareFile
Granular alerts filtering by ShareFile components and regions.
Start Monitoring ShareFile with IsDown

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Frequently Asked Questions

Is ShareFile down today?

ShareFile isn't down. You can check ShareFile status and incident details on the top of the page. IsDown continuously monitors ShareFile official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ShareFile status?

ShareFile is currently operational. You can check ShareFile status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ShareFile outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ShareFile down today or just slow?

Currently there's no report of ShareFile being slow. Check on the top of the page if there are any reported problems by other users.

How are ShareFile outages detected?

IsDown monitors the ShareFile official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ShareFile having an outage right now?

ShareFile last outage was on October 20, 2025 with the title "Some ShareFile customers may be experiencing issues with their ShareFile account"

How to check if ShareFile is down?

Why use IsDown to monitor ShareFile instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ShareFile and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ShareFile?

IsDown and DownDetector help users determine if ShareFile is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ShareFile's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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