Outage in ShareFile

Some ShareFile customers may be experiencing issues with logging into their ShareFile account

Resolved Minor
September 12, 2025 - Started about 1 month ago - Lasted 19 minutes
Official incident page

Incident Report

Some ShareFile customers may be experiencing issues with being able to log into their accounts. We are investigating this issue and we will provide updates here as soon as available.
Components affected
ShareFile ®

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/12/2025 04:35PM

This incident has been resolved.

MONITORING about 1 month ago - at 09/12/2025 04:23PM

We are continuing to monitor for any further issues.

MONITORING about 1 month ago - at 09/12/2025 04:22PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 09/12/2025 04:18PM

Some ShareFile customers may be experiencing issues with being able to log into their accounts. We are investigating this issue and we will provide updates here as soon as available.

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