Outage in Citrix ShareFile

Some customers may experience issues logging in or using ShareFile

Resolved Minor
May 08, 2025 - Started 4 days ago - Lasted about 5 hours
Official incident page

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Outage Details

The team has identified the issue and is working on a resolution.
Components affected
Citrix ShareFile ShareFile®
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/08/2025 06:23AM

The issue has been resolved, and all systems are now fully operational.

MONITORING 4 days ago - at 05/08/2025 02:30AM

Login issue for some ShareFile customers is resolved now, We are monitoring the systems.

INVESTIGATING 4 days ago - at 05/08/2025 01:23AM

The team has identified the issue and is working on a resolution.

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