Outage in Close

Calling currently unavailable

Resolved Major

March 22, 2022 - Started about 2 years ago - Lasted 7 days
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Close Outgoing Calls Close Phone Service Close Incoming Calls

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 03/22/2022 05:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 03/22/2022 04:56PM

Our telephony provider, Twilio, is currently experiencing issues on their side that are impacting Close users. We're in contact with them about these issues and they are currently working on a fix.

You can follow along with Twilio's status updates at: https://status.twilio.com/

We will update this page as soon as we have more information from Twilio.

INVESTIGATING about 2 years ago - at 03/22/2022 04:09PM

We are currently investigating this issue.

Latest Close outages

Delayed Webhook Processing - about 1 month ago

Background Processing Delayed - 7 months ago

Elevated Error Rate - 8 months ago

Limit function not working for bulk actions - 8 months ago

Elevated Error Rate - 9 months ago

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