Number of Incidents
2 outages
Since last incident
12 days
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Major · 12 days ago · lasted about 1 hour
Issue loading drag and drop templates
We are currently experiencing difficulties with loading drag and drop templates. Our development department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
Major · 16 days ago · lasted about 1 hour
Issue loading drag and drop templates
We are currently experiencing difficulties with loading drag and drop templates. Our development department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
Major · 2 months ago · lasted about 10 hours
We are currently experiencing difficulties on our servers. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact us.
Minor · 3 months ago · lasted about 7 hours
We are currently experiencing a system failure on our task servers. As a result of this system failure the importing/exporting of data, the rebuilding of views, and the processing of (test) mails will be delayed. The problem has been resolved. The queue is now being processed. If you have any further questions, please contact our support team.
Minor · 3 months ago · lasted 1 day
We are currently experiencing high loads on our hosting platform, which makes our software slower than usual. Our Operations department is currently investigating the underlying issue. Our apologies for any inconvenience this may cause. If you have any further questions, please contact our support team.
Minor · 4 months ago · lasted about 2 hours
Delay on our task servers for some accounts
We are currently experiencing a system failure on our task servers for one database server. As a result of this system failure, the importing/exporting of data, the rebuilding of views will be delayed for accounts stored on that specific server. Our Operations department is currently investigating the underlying issue. Once the issue has been resolved, all tasks that were queued during the delay will be processed. Do not schedule mailings twice. If you have any further questions, please contact our support team.
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