Check the stats and details of the latest Cumulocity outages and issues
Minor · started 3 days ago
Please be informed that we are experiencing an issue with UI Web SDK address search boxes. As of a change in the Mapquest API (an API used by Cumulocity UIs to resolve geo locations for addresses), all address search boxes are currently not working. Custom applications built with the Web SDK that use the address search need to follow the guide: https://cumulocity.com/guides/web/upgrade/#update-to-an-newer-version Also, the Content Security Policy (CSP) needs to be aligned for fix updates. The fix will be delivered soon. We are sorry for the inconvenience caused
Major Resolved · about 1 month ago · lasted 4 days
Please be informed that OpenSSL has made an announcement about their forthcoming release of their next version, which will be released on Tuesday (1st Nov, 2022). This release is expected to include a fix for a HIGH security vulnerability. CVE: unknown CVSS Score: unknown Vulnerability Details: unknown Severity: High Reference: https://mta.openssl.org/pipermail/openssl-announce/2022-October/000238.html Versions that are vulnerable: - OpenSSL versions 3.0 and above. - OpenSSL version 3.0.7 is expected to be released on Tuesday (1st Nov, 2022) with the fix for this vulnerability. From our current analysis, the vulnerability does NOT impact the current GA versions of Cumulocity IoT Public Clouds, and Edge deployments, as the affected versions are not used in the Cumulocity platform. Once we have further details, we will analyse the impact of the vulnerability in the context of the Cumulocity IoT Platform and take the necessary actions if required. Please watch out for updates ...
Minor Resolved · 3 months ago · lasted about 3 hours
We are investigating stability issues with Cumulocity IoT DataHub (CDH) on emea.cumulocity.com. We will update this ticket once we have identified the cause of the instabilities. We apologize for the inconvenience caused.
Maintenance Resolved · 4 months ago · lasted 1 day
We are seeing an issue within the entire Cumulocity IoT Platform on emea.cumulocity.com We are investigating the root cause and will inform you as soon as we have further information. We apologize for the inconvenience caused.
Maintenance Resolved · 8 months ago · lasted 1 day
Cloud provider service issues
We have alert on our Cloud Provider (Azure). Due to it the platform can experience instabilities, we keep monitoring it closely. Azure statement: Impact Statement: Starting as early as Mar 27 2022, you have been identified as a customer with Virtual Machines (VM) in West Europe who may be experiencing or are at risk of experiencing unexpected VM reboots and VM availability issues. Root Cause: A hardware issue is causing a subset of nodes on one compute scale unit to fail intermittently, resulting in a reboot and brief Virtual Machine connectivity issues. As nodes become faulty, platform Service Healing mechanisms will move affected VMs to healthy nodes, preventing further impact. Current Status: We will perform the necessary steps to safely replace unhealthy hardware and reduce impact to customer VMs. To minimize impact to compute capacity, hardware replacement will be done in phases across the affected compute infrastructure. ETA: All hardware replacement activities are antici...
Major Resolved · 9 months ago · lasted about 1 month
unplanned outage on emea.cumuloicity.com
During increase of resources on the platform, an unplanned reboot of all nodes was triggered.
Maintenance Resolved · 10 months ago · lasted about 2 months
Slow connection to emea.cumulocity.com
We are currently investigating slow connection issues that we detected on emea.cumulocity.com. We will update shortly when we have identified the problem.
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