Outage in Customer.io

Customer.io.Marketing website is not available

Resolved Minor
March 25, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is investigating Customer.io Marketing site being not available. No impact on the functionality of Customer.io Tools.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/25/2024 10:24AM

Our team was able to fully restore the website. Issue is now resolved.

IDENTIFIED about 1 month ago - at 03/25/2024 09:59AM

While we're working on the solution, a friendly reminder that you can still login to the Customer.io platform through https://fly.customer.io/login.

IDENTIFIED about 1 month ago - at 03/25/2024 09:41AM

Our team continues to work on a solution.

IDENTIFIED about 1 month ago - at 03/25/2024 08:48AM

Our team has found the cause of the issue and we are working on the solution.

INVESTIGATING about 1 month ago - at 03/25/2024 08:21AM

Our team is investigating Customer.io Marketing site being not available. No impact on the functionality of Customer.io Tools.

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