Outage in Customer.io

Some Workspaces on the EU Data Center are experiencing delays

Resolved Minor
April 17, 2024 - Started 15 days ago - Lasted 20 minutes
Official incident page

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Outage Details

We are seeing some delays in message sending on some workspaces. Our team is currently investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/17/2024 08:49AM

We are seeing all performance back to normal. The incident is now resolved.

MONITORING 15 days ago - at 04/17/2024 08:44AM

A fix has been implemented and our team is currently monitoring results.

IDENTIFIED 15 days ago - at 04/17/2024 08:34AM

Our team has identified the issue and is working on deploying a fix.

INVESTIGATING 15 days ago - at 04/17/2024 08:29AM

We are seeing some delays in message sending on some workspaces. Our team is currently investigating the issue.

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