Outage in CxEngage

Degraded Performance

Resolved Minor

June 27, 2022 - Started almost 2 years ago - Lasted 22 minutes
Official incident page

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Outage Details

We are currently investigating an issue with degraded performance

Components affected

CxEngage Voice Services

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 06/27/2022 08:53PM

We are monitoring changes implemented on the platform and seeing traffic return to normal.

INVESTIGATING almost 2 years ago - at 06/27/2022 08:42PM

We are currently investigating an issue with degraded performance

Latest CxEngage outages

CxEngage Skylight - Critical Error When Transferring Calls - 3 months ago

Skylight Login Issues Reported in EU - 4 months ago

CxEngage Skylight Degradation - 4 months ago

Call Center Service Interruption - 6 months ago

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