Outage in CxEngage

Agent Calls Not Being Delivered

Resolved Minor
November 28, 2022 - Started over 2 years ago - Lasted 12 minutes
Official incident page

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Outage Details

We are currently investigating issues in the US region with CxEngage not delivering calls to available agents. We will post an update as soon as more information becomes available.
Components affected
CxEngage Voice Services
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/28/2022 08:24AM

It was a false alarm. please ignore the previous update.

INVESTIGATING over 2 years ago - at 11/28/2022 08:16AM

We are currently investigating issues in the US region with CxEngage not delivering calls to available agents. We will post an update as soon as more information becomes available.

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