Outage in CxEngage

Reports of Reporting and Email Issues

Resolved Minor
August 02, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with reporting and email degradation within the CxEngage Platform. We will update the status page as more information becomes available.
Components affected
CxEngage API Services CxEngage Reporting
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 08/02/2023 08:01PM

This incident has been resolved.

MONITORING almost 2 years ago - at 08/02/2023 05:56PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 08/02/2023 05:55PM

A fix has been implemented and we are monitoring the results.

MONITORING almost 2 years ago - at 08/02/2023 05:45PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 08/02/2023 05:42PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 08/02/2023 05:40PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 08/02/2023 05:39PM

At this time we believe this has been resolved. Setting to monitoring.

INVESTIGATING almost 2 years ago - at 08/02/2023 05:06PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 08/02/2023 04:37PM

We are currently investigating an issue with reporting and email degradation within the CxEngage Platform.

We will update the status page as more information becomes available.

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