Outage in DALENYS

INCIDENT PROXI P1 | Indisponibilité paiement proximité NEXO / NEXO proximity payment outage

Resolved Major
February 16, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

SRM-5663 - Début / Start : 16/02/2023 21h00 CET - Fin / End : 16/02/2023 21h28 CET - Catégorie / Category : Production - Processing - Responsabilité / Responsibility : Interne / Internal - Priorité / Priority : P1 FR Un incident impacte les transactions des terminaux de paiement, nous investiguons pour rétablir la situation au plus vite. EN An incident affects payment terminal transactions and we investigate to restore the situation as quickly as possible.
Components affected
DALENYS Offline Payments
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/16/2024 09:57PM

FR
L'incident a été résolu.

EN
This incident has been resolved.

MONITORING 3 months ago - at 02/16/2024 08:52PM

FR
Nous continuons à surveiller l'évolution de la situation.

EN
We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 02/16/2024 08:37PM

FR
Nous avons identifié l'incident, et nous pensons l'avoir corrigé. Nous continuons de le surveiller.

EN
We have identified the incident, and we believe we have corrected it. We continue to monitor it.

INVESTIGATING 3 months ago - at 02/16/2024 08:25PM

SRM-5663
- Début / Start : 16/02/2023 21h00 CET
- Fin / End : 16/02/2023 21h28 CET
- Catégorie / Category : Production - Processing
- Responsabilité / Responsibility : Interne / Internal
- Priorité / Priority : P1

FR
Un incident impacte les transactions des terminaux de paiement, nous investiguons pour rétablir la situation au plus vite.

EN
An incident affects payment terminal transactions and we investigate to restore the situation as quickly as possible.

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