Is DALENYS Down?
DALENYS status is operational
Latest DALENYS Official Outages
We continuously monitor the official DALENYS status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last DALENYS outages.
Minor Resolved · 4 days ago · lasted 2 days
SRM-4044 - Début / Start : 22/03/2023 - Fin / End : En cours / Ongoing - Catégorie / Category : Reversements / Settlements - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 le reversement des opérations de paiement de proximité du 21 mars passant par le protocole CB2A qui aurait dû être effectué aujourd'hui pour les J+1 et demain pour les J+2 n'a pas pu être effectué dans les temps. Nos équipes investiguent pour rattraper le versement au plus vite ==============ENGLISH VERSION============== Settlement of 21st of March proximity payment operations going through CB2A protocol that should have been performed today for J+1 configuration and tomorrow for J+2 configuration wasn't performed in due time. Our teams are investigating to catch up the settlement as soon as possible.
Minor Resolved · 5 days ago · lasted 1 day
INCIDENT SETTLEMENT P2 | Délai reversement du 21 mars / 21st of March settlement delay
SRM-4039 - Début / Start : 21/03/2023 - Fin / End : En cours / Ongoing - Catégorie / Category : Reversements / Settlements - Responsabilité / Responsibility : Payplug - Priorité / Priority : P2 le reversement des opérations de paiement de proximité et e-commerce qui aurait dû être effectué aujourd'hui n'a pas pu être effectué dans les temps et sera fait en date du 22 mars. La réconciliation financière est en cours de production et sera mise à disposition en fin de journée. ==============ENGLISH VERSION============== Proximity payment and e-commerce operations settlement that should have been performed today wasn't performed in due time and will be done on March the 22nd. Financial reconciliation is being produced and will be made available end of the day.
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Minor Resolved · 10 days ago · lasted 23 minutes
INCIDENT PARTIEL DASHBOARD P3 | Affichage Transactions / Transactions display
SRM-4025 - Début / Start : 16/03/2023 11h04 CET - Fin / End : 16/03/2023 11h22 CET - Catégorie / Category : Production - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3 Nous avons détecté une indisponibilité de l'affichage des transactions en temps réel pendant 4 puis 2 minutes entre 11h04 et 11h22. Ca a eu un impact sur les intégrations se basant sur un "get transactions", les transactions n'étant pas disponibles. ==============ENGLISH VERSION============== We observed real time transactions display unavailability during 4 then 2 minutes between 11.04am and 11.22am. It caused an impact on integrations using "get transactions", transactions being unavailable.
Minor Resolved · 27 days ago · lasted 19 minutes
INCIDENT PARTIEL PROCESSING P1 | Pic d'erreurs 5001 / 5001 error peak
- Début / Start : 27 Février 9h16 / February the 27th 9.16am - Fin / End : En cours / Pending - Catégorie / Category : Production - Responsabilité / Responsibility : Payplug - Reference : SRM-3935 - Priorité / Priority : P2 Nous observons une hausse des codes d'erreur 5001 Nos équipes investiguent pour rétablir le service au plus vite Les équipes Dalenys We are observing 5001 error increase. Our teams are investigating to resume service as soon as possible The Dalenys team
Minor Resolved · about 1 month ago · lasted about 2 hours
INCIDENT PROCESSING E-terminal | accès e-terminal perturbé / disrupted e-terminal access
- Début / Start : 16 février 2023 / 16th of February 2023 - Fin / End : En cours / Pending - Catégorie / Category : Prod - Responsabilité / Responsibility : Dalenys - Reference : SRM-3870 Nous enregistrons des problèmes d'authentification pour accéder au e-terminal depuis ce matin. Nos équipes investiguent pour le rétablir au plus vite. We have been experiencing authentication problems accessing the e-terminal since this morning. Our teams are investigating to restore it as soon as possible.
Minor Resolved · about 1 month ago · lasted 1 day
INCIDENT PROCESSING SOFORT P1 | Incident sur les paiements SOFORT / Incident on SOFORT payments.
- Début / Start : 8th of February - Fin / End : En cours / Ongoing - Catégorie / Category : SOFORT Processing - Responsabilité / Responsibility : Payplug - Priority : P1 - Reference : SRM-3841 Cher client, le moyen de paiement Sofort n'est plus disponible depuis lle 8 février en milieu de journée. Le problème est en cours d'analyse et nous reviendrons vers vous rapidement avec plus d'informations. Cordialement, =============================================================== Dear customer, Sofort payment method has not been available since the 8th of February, in the middle of the day The problem is under investigation and we will get back to you soon with more informations. Regards,
Minor Resolved · about 2 months ago · lasted about 7 hours
INCIDENT DASHBOARD P3 : Dashboard & export perturbés / Disrupted Dashboard access and export generation
- Début / Start : 8 février 2023 / 8th of January 2023 - Fin / End : En cours / Pending - Catégorie / Category : Prod - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3 - Reference : SRM-3823 Cher client, Nous constatons des difficultés d'accès au Dashboard Dalenys et sur la génération des rapports notamment de réconciliation financière depuis jeudi soir. Nos équipes techniques sont en train d'investiguer. Dear customer, We are experiencing difficulties to access to the Dalenys Dashboard and to export financial reconciliation reports. Our technical teams are currently investigating.
DALENYS outages reported by users
Yser-reported problems for DALENYS in the last 12 hours. It's a collection of user reports from different sources.
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What is DALENYS?
The unified payment platform for 🔄 online, mobile, in-store, marketplaces. Payment is just the start ✅
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Frequently Asked Questions
- Is DALENYS down right now? What is DALENYS current status?
- DALENYS seems to be up and running. We've updated the status 3 minutes ago.
- Was DALENYS down today?
- DALENYS is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with DALENYS, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with DALENYS and need support?
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- Find their support at their official website.
- Find their support contact at their official status page.
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- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring DALENYS and get alerts in real-time when DALENYS has outages.
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