Monitor DALENYS and all your business critical cloud services
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DALENYS Outages
Minor Incident INFORMATION | Mise à jour des statuts de remboursements SOFORT / SOFORT refunds status updates
- Début / Start : 13.11.2021 - Fin / End : En cours / Pending - Catégorie / Category : SOFORT - Responsabilité / Responsibility : Banque / Bank - Reference : INC-1099 Cher Client, Les remboursements effectués sur le moyen de paiement SOFORT depuis le 13/11 restent en statut 0003 - Transaction en cours. Nous venons de recevoir la confirmation de notre banque que : - Les remboursements ont bien été émis sur les comptes de vos clients à J+2 ouvrés - Le retard de mise à jour du statut est lié à un incident côté banque sur les envois de rapports d'exécution - Un dysfonctionnement a empêché l'exécution des remboursements effectués le 30/11. Ils on été rattrapés aujourd'hui et apparaitront sur le compte de vos clients dans 2 jours. Nous attendons la correction du dysfonctionnement et les rapports d'éxécution pour mettre à jour le statut des remboursements. =============================================================== Dear Client, All refunds processed from November 13th are ...
Resolved Minor INFORMATION | Incident sur le e-terminal / Incident on e-terminal
- Début / Start : 25.06.2022 - 10h36 AM CET - Fin / End : En cours / Pending - Catégorie / Category : Prod - Responsabilité / Responsibility : Dalenys - Reference : INC-2090 L'authentification au e-terminal ne fonctionne que partiellement depuis 10h36. Nos équipes investiguent pour le rétablir au plus vite. Veuillez nous excuser pour la gêne occasionnée =============================================================== E-terminal authentification is not working correctly since 10.36am. Our technical teams are investigating to restore it as soon as possible. We apologize for any inconvenience to you and your business
Resolved Minor INFORMATION | Retard de la Réconciliation Financière / Financial Reconciliation delay
Début / Start : 16.06.2022 - Fin / End : En cours / Pending - Catégorie / Category : Dashboard & exports - Responsabilité / Responsibility : Dalenys - Reference : INC-2050 Bonjour, Nous avons identifié un problème sur la remontées des versements. Les versements ne sont pas visibles sur le Dashboard ni sur les exports mais les fonds vous ont bien été reversés. Le problème est en cours de résolution, nous vous confirmerons la disponibilité des versements dans la matinée. Cordialement, L'Equipe Dalenys ----------- Hello, We have noticed an incident on settlements display. Settlements are not displayed on our Dashboard and on your exports but funds were correctly transferred. The problem is being resolved, we will confirm settlements availability this morning. Regards, Dalenys Team
Resolved Minor INFORMATION | Incident sur le e-terminal / Incident on e-terminal
- Début / Start : 16.06.2022 - 9h47 AM CET - Fin / End : En cours / Pending - Catégorie / Category : Prod - Responsabilité / Responsibility : Dalenys - Reference : INC-2049 Le e-terminal est indisponible depuis 9h47. Nos équipes investiguent pour le rétablir au plus vite. Veuillez nous excuser pour la gêne occasionnée =============================================================== E-terminal is not available since 9.47am. Our technical teams are investigating to restore it as soon as possible. We apologize for any inconvenience to you and your business
Resolved Minor INFORMATION | Incident 3D Secure / 3D Secure outage
- Début / Start : 01.06.2022 - 5h00 PM CEST - Fin / End : Ongoing - Catégorie / Category : Production - Responsabilité / Responsibility : A définir / To be defined - Reference : INC-2000 Cher client, Notre système de monitoring a détecté un taux anormalement élevé d'échecs sur les transactions 3DS Le problème est en cours d'analyse et nous revenons vers vous avec plus d'informations. Cordialement, =============================================================== Dear customer, Our monitoring system has noticed a high fail rate on 3DS transactions. The problem is under investigation and we will update with more informations. Regards,
DALENYS Components Status
"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
How can we help?
No more frantic searching for the source of the problem.
All of your service statuses in one place
Check the status of all your services in one place. No more going to each of the status pages and managing them individually.
Notifications of incidents in real time
We monitor 24 hours a day, 7 days a week and will notify you if there is an incident. No more wasting time trying to figure out why something isn't working.
Notifications in your favorite channel
Get instant notifications in your email, Slack, or Discord.
Keep track of scheduled maintenance
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Set the notification level for each service
Configure which notifications you want to receive from each service. You can choose to receive notifications for all incidents, only critical incidents, or just display them on the dashboard.
Integrate with your current workflows
Using Zapier or Webhooks, you can easily integrate notifications into your processes.
Receive a Weekly Digest
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
Multiple Profiles
Create one profile for each of your teams. One Dashboard and specific Notifications settings for each team.
Only receive notifications for specific components
Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the services your company relies on for the development experience. Don't waste time looking elsewhere, when it's an external outage.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements. Understand if your business is being impacted by outages in external services.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
Start monitoring
all your essential services
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services for 14 days.
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Step 2 Select your services
There are 1622 services to choose from, and we're adding more every week.
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Step 3 Set up notifications
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
Frequently Asked Questions
- Is DALENYS down today?
- DALENYS seems to be up and running. We've updated the status 3 minutes ago.
- I'm having issues with DALENYS, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when DALENYS is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when DALENYS has issues.
- Why use IsDown?
- We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Are we missing an integration?
- Contact us, and we'll add it ASAP.
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