Outage in DALENYS

INCIDENT DASHBOARD | Problème d'affichage des transactions sur Dashboard / Display issue with transactions on Dashboard

Resolved Major
April 12, 2024 - Started 20 days ago - Lasted about 2 hours
Official incident page

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Outage Details

SRM-5898 - Début / Start : 12/04/2024 - Fin / End : En cours / Ongoing - Catégorie / Category : Dashboard display - Responsabilité / Responsibility : Payplug - Priorité / Priority : P3 FR Nous avons identifié un problème d'affichage des transactions sur notre Dashboard. L'incident est en cours d'analyse. EN We have identified a display issue with transactions on our Dashboard. An investigation is in progress.
Components affected
DALENYS Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 04/12/2024 10:18AM

FR
L'incident est résolu.

EN
The incident is resolved.

MONITORING 20 days ago - at 04/12/2024 09:15AM

SRM-5898
- Début / Start : 12/04/2024 7h00 CEST
- Fin / End : 12/04/2024 10h55 CEST
- Catégorie / Category : Dashboard display
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3

FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.

INVESTIGATING 20 days ago - at 04/12/2024 08:34AM

SRM-5898
- Début / Start : 12/04/2024
- Fin / End : En cours / Ongoing
- Catégorie / Category : Dashboard display
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P3

FR
Nous avons identifié un problème d'affichage des transactions sur notre Dashboard.
L'incident est en cours d'analyse.

EN
We have identified a display issue with transactions on our Dashboard.
An investigation is in progress.

Latest DALENYS outages

INCIDENT REPORTING P3 | Réconciliation financière dégradée / Degraded financial reconciliation - 6 days ago
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INCIDENT DASHBOARD P3 | Perturbation Dashboard / Dashboard disruption - about 1 month ago
[SANDBOX] INCIDENT P3 | sandbox display disruption / perturbation affichage sandbox - about 1 month ago

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