Outage in Databox
Data syncing delays with possible loading issues
Resolved Minor
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Outage Details
We are experiencing issues with data syncing and with loading the app. Issues have been present since August 10, 9.30 PM (3.30 AM CET).
Issue can be identified by seeing data sync delays and by having difficulties with accessing Query Builder, Metric setup, accessing Advanced Settings and loading other elements of the app.
We are already working on resolving this and will share an update soon.
Latest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 08/11/2022 05:49AM
Data syncs are now performed as expected and the app is loading normally. We are still looking into the root cause for the behaviour.
INVESTIGATING
almost 3 years ago - at 08/11/2022 05:29AM
We are experiencing issues with data syncing and with loading the app. Issues have been present since August 10, 9.30 PM (3.30 AM CET).
Issue can be identified by seeing data sync delays and by having difficulties with accessing Query Builder, Metric setup, accessing Advanced Settings and loading other elements of the app.
We are already working on resolving this and will share an update soon.
Latest Databox outages
Issues with creating calculated metrics - about 1 month ago
Frequent 'Temporary Api Limit' error messages on the Google Analytics 4 metrics - about 2 months ago
Temporary issues with the services - 2 months ago
Data disappearing from individual blocks on Databoards - 4 months ago
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