Outage in Datto

Datto Backup for Microsoft Azure and Endpoint Backup for Server devices running in the "East-US" Azure region may be unable to perform screenshot verifications

Resolved Minor
December 20, 2023 - Started 5 months ago - Lasted 28 days
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Datto Verification
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/17/2024 02:30PM

This incident has been resolved.

MONITORING 5 months ago - at 12/21/2023 07:02PM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 12/21/2023 07:02PM

We have implemented a solution allowing screenshot verifications to process. We are continuing to monitor the results.

IDENTIFIED 5 months ago - at 12/21/2023 01:23PM

The issue has been identified and we are investigating a fix.

INVESTIGATING 5 months ago - at 12/20/2023 07:57PM

We are currently investigating this issue.

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