Outage in Deskpro
over 2 years ago
- Official incident page
Service Issues affecting some UK based customers
Resolved MinorLatest Deskpro outages
Details
Updates ( sorted recent to last )
We are sorry for the disruption here, the issue has been resolved.
We are working to resolve this issue and expect normal service to recover in a matter of minutes.
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"I spend 2 hours trying to solve an issue and then realize it's due to an [EXTERNAL SERVICE] outage"
Every engineer at some point in time
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It has never been easier to understand the outages in your external cloud services.
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Check the status page aggregated of all your services in one place. No more going to each of the status pages and managing them individually.
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Step 1 Create an account
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Step 2 Select your services
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Frequently Asked Questions
- Is Deskpro down today?
- Deskpro seems to be up and running. We've updated the status over 1 year ago.
- I'm having issues with Deskpro, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- How can I be notified when Deskpro is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Deskpro has issues.
- Why use IsDown?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
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