This chart provides user-reported problems for Digital Pacific in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Digital Pacific status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Digital Pacific outages and possible affected you.
Minor · started 17 days ago
We are experiencing an issue where some cPanel Shared Hosting customer sites are returning a 503 error on some page loads. The issue has been identified and we are working with upstream software providers for a solution. We will update this status page as more information is available.
Major Resolved · about 2 months ago · lasted about 3 hours
Our Technical Operations team are currently troubleshooting an issue which has caused our phone system to go offline. Additionally, ticket responses will be delayed until the issue is resolved. The Digital Pacific website https://www.digitalpacific.com.au/ is also temporarily unavailable due to this issue. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation. You can subscribe to this incident to receive an SMS or Email notification when our phone support is operational.
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Minor Resolved · 3 months ago · lasted about 1 hour
Be advised our internal monitoring has indicated that the VPS Hypervisor vzsrv09.vps.apdcsy1.digitalpacific.com.au is currently down. As a result VPS services which reside on this hypervisor may not be accessible or connectable. We are working to resolve this with top priority and will provide an update in 90 minutes, or if there is a significant change in the situation.
Minor Resolved · 3 months ago · lasted about 2 hours
We have noticed a temporary network outage for some of the dedicated servers. We are working on it.
Minor Resolved · 3 months ago · lasted about 2 hours
Partial Network Outage : Dedicated Servers
There was a temporary outage for some dedicated servers which was immediately addressed and resolved. We are still monitoring the performance.
Minor Resolved · 3 months ago · lasted 4 days
Backup Servers Unavailable For Self Service
An issue has been identified which affects the ability for customers to self-restore using the Digitial Pacific backup infrastructure. Our system administrators have disabled public access to all backup servers until this issue can be fixed. This decision has been made as a precautionary measure. All backups remain operational, and all backup data is secure. Should you require assistance restoring any data which is stored on these servers, please open a support ticket with the details and we will be happy to assist you.
Minor Resolved · 3 months ago · lasted 26 minutes
Website Interruption - Client Area
Be advised our monitoring has indicated that there is currently an issue accessing the Client Area section of our website (https://billing.digitalpacific.com.au/). We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
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