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Ongoing Hazard Notification: Issues with email delivery

Please be advised that we have been alerted to an issue with email delivery for some hosts that reside on our address space. Please see the following...

Stats

3 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: 1 minute ago

Last known issue: 4 days ago

Latest Incidents

Last 30 days

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Resolved Service Interruption - Premium Hosting Server - vmcp07.premium-hosting.com.au

Be advised our internal monitoring has indicated that the Premium Hosting server vmcp07.premium-hosting.com.au is currently experiencing high load. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Resolved Networking Incident

We are currently investigating a networking incident which has caused some packet loss to services.

Resolved Fire drill underway at Sydney office

Please be aware that there is a fire drill currently underway at our Sydney office. While this is underway, there will be delays to ticket responses and Phone support.

Resolved Shared / Reseller Hosting - FTP Service Disruption

We are currently investigating an issue affecting the FTP ( File Transfer Protocol ) functionality across shared and reseller servers.

about 1 month ago Official incident report

Resolved Service Interruption - Shared Hosting Server - vmcp75.digitalpacific.com.au

Be advised our internal monitoring has indicated that the Shared Hosting server vmcp75.digitalpacific.com.au is unavailable. This may be impacting access to your website, email services, ftp services and access to the cPanel control panel. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Resolved Service Interruption - VPS Hypervisor - kvsrv020.lin.oa.syd1.digitalpacific.com.au

Be advised our internal monitoring has indicated that the VPS Hypervisor kvsrv020.lin.oa.syd1.digitalpacific.com.au is currently down or unavailable. As a result VPS services which reside on this hypervisor may not be accessible or connectable. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Resolved Service Interruption - VPS Hypervisor - kvsrv018.lin.oa.syd1.digitalpacific.com.au

Be advised our internal monitoring has indicated that the VPS Hypervisor kvsrv018.lin.oa.syd1.digitalpacific.com.au is currently unavailable. As a result VPS services which reside on this hypervisor may not be accessible or connectable. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Resolved Service Interruption - VPS Hypervisor - kvsrv018.lin.oa.syd1.digitalpacific.com.au

Be advised our internal monitoring has indicated that the VPS Hypervisor kvsrv018.lin.oa.syd1.digitalpacific.com.au is currently unavailable. As a result VPS services which reside on this hypervisor may not be accessible or connectable. We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.

Resolved Service Interruption - Shared Hosting Email Failures

Be advised that there is currently an issue with the latest cPanel update and how they are configured to communicate with our spam filters. This may be impacting the deliverability of your emails at this time. We have identified a fix and are working to roll this out to all servers and resolve this with top priority. We will provide an update as the issue progresses or if there is a significant change in the situation.

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We monitor all problems and outages and keep you posted on their current status in almost real-time.

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