Outage in Dixa

Degraded performance - Dashboard

Resolved Minor
March 10, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing inconsistencies in the numbers displayed in the Dashboard queues. Our engineering team is investigating. Next update: 08:45 CET
Components affected
Dixa Agent Interface
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/10/2023 08:20AM

All known issues to this incident have been resolved. Please, reload Dixa if you still experiencing any inconsistencies.
We thank you for your patience and cooperation.

MONITORING about 2 years ago - at 03/10/2023 08:02AM

We are pleased to inform you that our teams have deployed a fix for the issue. Please reload the interface. We will continue to monitor the results.

Next update will be at 09:30 CET

IDENTIFIED about 2 years ago - at 03/10/2023 07:49AM

Our teams has now identified the issue. We are working on a fix, that will resolve the issue. We will provide more information soon.

Next update at 09 CET

INVESTIGATING about 2 years ago - at 03/10/2023 07:19AM

We are currently experiencing inconsistencies in the numbers displayed in the Dashboard queues.
Our engineering team is investigating.

Next update: 08:45 CET

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