Outage in Dixa
Issues searching for contacts throughout the Dixa Agent Interface
Resolved Minor
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Outage Details
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 04/25/2025 08:51AM
All known issues related to this incident have been resolved. We thank you for your patience and cooperation.
A post-mortem about this incident will be posted within 5 business days.
MONITORING
2 months ago - at 04/25/2025 07:32AM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 04/25/2025 07:31AM
We are happy to inform, that our teams have deployed a fix for the issue. We will continue to monitor the results.
INVESTIGATING
2 months ago - at 04/25/2025 07:23AM
We're currently experiencing issues with searching for contacts.
This also affects sending outbound emails, merging contacts and transferring conversations.
Next update in 15 minutes.
INVESTIGATING
2 months ago - at 04/25/2025 07:18AM
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
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