Outage in Dixa
Degraded Performance on Conversation Offers
Resolved Minor
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Outage Details
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Latest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/29/2023 11:57AM
All known issues to this incident have been resolved. We thank you for your patience and cooperation.
Post mortem about this incident will be posted within 5 business days.
MONITORING
about 2 years ago - at 03/29/2023 09:57AM
We briefly experienced an issue between 11:32 and 11:43 am CEST manifesting with conversation not being offered to agents.
We are continuing to see stability across our platform. We will continue monitoring and follow up at 2:00 pm CEST.
INVESTIGATING
about 2 years ago - at 03/29/2023 09:40AM
We have received reports of instability in the platform. We are investigating the issue. Updates will follow
Latest Dixa outages
Degraded performance - about 1 month ago
Degraded performance - Real Time Dashboard - about 1 month ago
Degraded performance - Co-pilot - 2 months ago
Degraded performance - AI features - 2 months ago
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