Is Docparser Down?

Docparser status is operational

IsDown is monitoring Docparser's official status page in real time.

Stats for Docparser official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

384 days

Users reports for Docparser in the last 12 hours

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Monitor and keep track of Docparser's current and past outages

Maintenance · about 1 year ago · lasted less than a minute

Servers under maintenance

We will be performing maintenance on our servers on Saturday, September 3, 2022 - 10AM EDT (2 Hours) If you are using one of our outbound integrations, your webhooks will fail during these periods. You will need to retry these failed webhooks in order for us to send your data out afterward.

Maintenance · about 1 year ago · lasted 3 minutes

Server Update

We are down for a server update. Should be back up shortly.

Major · over 1 year ago · lasted about 2 hours

Webhook integrations queue is frozen

We are investigating this issue urgently and will update here as soon as more information is available.

Minor · over 1 year ago · lasted 1 day

Delays in documents processing through queues

We are investigating an issue with documents taking a longer than usual time to process through import, data parsing and integration queues, starting around 0900EDT this morning. All documents in queues will be automatically processed when the queues have died down, though this is not happening as quickly as we would like, even with updates to our server counts. We are still investigating and will update this page with any changes.

Minor · over 2 years ago · lasted about 1 year

Parsed data stuck in integrations queue

Around 1200UTC, we identified that customer parsed data is being held in the integrations queue. The problem has been identified and a fix is currently being implemented.

Minor · almost 3 years ago · lasted over 1 year

Delay in processing times

Around 0430EST we had an increase in server load which caused processing times to be delayed for longer than usual. This issue was fully resolved at ~0700EST with no lost customer data.

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Frequently Asked Questions

Is Docparser down right now? What is Docparser current status?
Docparser seems to be up and running. We've updated the status 9 months ago.
Was Docparser down today?
Docparser is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Docparser, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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