This chart provides user-reported problems for Docparser in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Docparser status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Docparser outages and possible affected you.
Maintenance Resolved · 5 months ago · lasted less than a minute
We will be performing maintenance on our servers on Saturday, September 3, 2022 - 10AM EDT (2 Hours) If you are using one of our outbound integrations, your webhooks will fail during these periods. You will need to retry these failed webhooks in order for us to send your data out afterward.
Maintenance Resolved · 5 months ago · lasted 3 minutes
We are down for a server update. Should be back up shortly.
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Major Resolved · 9 months ago · lasted about 2 hours
We are investigating this issue urgently and will update here as soon as more information is available.
Minor Resolved · 9 months ago · lasted 1 day
We are investigating an issue with documents taking a longer than usual time to process through import, data parsing and integration queues, starting around 0900EDT this morning. All documents in queues will be automatically processed when the queues have died down, though this is not happening as quickly as we would like, even with updates to our server counts. We are still investigating and will update this page with any changes.
Minor Resolved · almost 2 years ago · lasted about 1 year
Parsed data stuck in integrations queue
Around 1200UTC, we identified that customer parsed data is being held in the integrations queue. The problem has been identified and a fix is currently being implemented.
Minor Resolved · about 2 years ago · lasted over 1 year
Delay in processing times
Around 0430EST we had an increase in server load which caused processing times to be delayed for longer than usual. This issue was fully resolved at ~0700EST with no lost customer data.
Minor Resolved · almost 3 years ago · lasted almost 2 years
File downloads, uploads, API affected by 503 server error
We are urgently investigating why file uploads, file downloads, and our API interface are unexpectedly returning errors and will have an update shortly.
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