Outage in Docparser

Server Update

Resolved Maintenance

September 03, 2022 - Started over 1 year ago - Lasted 3 minutes
Official incident page

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Outage Details

We are down for a server update. Should be back up shortly.

Components affected

Docparser Email Reception Server Docparser AWS s3-sa-east-1 Docparser HTTP REST API Docparser AWS rds-us-east-1 Docparser AWS sqs-us-east-1 Docparser Webhook Integrations Docparser AWS ec2-us-east-1 Docparser Application

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 09/03/2022 12:04AM

We are down for a server update. Should be back up shortly.

INVESTIGATING over 1 year ago - at 09/03/2022 12:03AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 09/03/2022 12:02AM

We are down for a server update. Should be back up shortly.

Latest Docparser outages

Servers under maintenance - over 1 year ago

Webhook integrations queue is frozen - almost 2 years ago

Delays in documents processing through queues - almost 2 years ago

Parsed data stuck in integrations queue - about 3 years ago

Delay in processing times - over 3 years ago

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