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Outage in Docparser

Webhook integrations queue is frozen

Resolved Major
May 17, 2022 - Started almost 4 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating this issue urgently and will update here as soon as more information is available.
Components affected
Docparser Webhook Integrations

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Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 05/17/2022 11:45AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 4 years ago - at 05/17/2022 09:24AM

We are investigating this issue urgently and will update here as soon as more information is available.

Latest Docparser outages

System Unavailable - 5 months ago
Textract OCR failing - about 1 year ago
UI Performance Degradation - over 1 year ago
File import delay - over 1 year ago
Servers under maintenance - over 3 years ago

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