Outage in DocuSign

Background Jobs Engine Issues in North America

Resolved Minor
May 24, 2023 - Started 11 months ago - Lasted 2 days
Official incident page

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Outage Details

Customers may see blocked jobs in North America related to our background jobs engine. The jobs engine processes jobs such as Envelope Transfer, User export and more.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 05/27/2023 12:42AM

This incident has been resolved.

MONITORING 11 months ago - at 05/24/2023 10:11PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 11 months ago - at 05/24/2023 09:02PM

We are continuing to investigate this issue.

INVESTIGATING 11 months ago - at 05/24/2023 09:01PM

Customers may see blocked jobs in North America related to our background jobs engine. The jobs engine processes jobs such as Envelope Transfer, User export and more.

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