Outage in DocuSign
Prod/Demo Rooms: Document tag values are not persisting across flows (DIRCA-2544)
Resolved Minor
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Outage Details
We are investigating reports in Rooms that tags added to forms are not persisted when adding to an envelope.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/06/2025 08:14PM
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced errors from 2025-05-06 06:21 PM UTC until 2025-05-06 08:08 PM UTC.
IDENTIFIED
3 days ago - at 05/06/2025 07:28PM
The team has identified the cause of the impact and is working on a resolution.
INVESTIGATING
3 days ago - at 05/06/2025 07:16PM
We are investigating reports in Rooms that tags added to forms are not persisted when adding to an envelope.
Latest DocuSign outages
DSF Prod: Users may experience errors when signing documents (DIRCA-2571) - about 3 hours ago
NA2 eSign: Some users may experience a problem uploading documents - about 7 hours ago
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