Outage in DocuSign

NA11 CLM Search: Some users may is experience latency/errors (DIRCA-2551)

Resolved Minor
May 07, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Some CLM users in NA11 may experience intermittent latency or errors when using Search. We have identified the problem and are working on a resolution.
Components affected
DocuSign NA11
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/07/2025 06:03PM

The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

IDENTIFIED 2 days ago - at 05/07/2025 04:38PM

Some CLM users in NA11 may experience intermittent latency or errors when using Search. We have identified the problem and are working on a resolution.

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