Number of Incidents
5 outages
Since last incident
8 days
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Minor · 9 days ago · lasted 1 day
Exact Online - Not possible to generate payroll period and EU tax reports (NL/BE/ES).
You may experience an error message telling you to contact support while working in Exact Online. The pages where you may experience these errors include (but are not limited to) the following: - Creating an IC tax report - Generating Payroll reports We are currently investigating the cause of the issue. Our apologies for the inconvenience.
Minor · 12 days ago · lasted 1 day
EOL - Payments to ING through bank link 1.0 not arriving to bank environment. (NL)
You may experience payments not arriving in the bank environment when using the ING 1.0 bank link. We are currently investigating the issue. Apologies for the inconvenience.
Minor · 15 days ago · lasted about 1 hour
EOL - Impossible to login for some customers (NL)
Some customers immediately receive an OOPS-error when logging in to Exact Online. We are working hard to solve the issue. We will update this page as soon as new information is available. Apologies for the inconvenience.
Minor · 17 days ago · lasted 1 day
Not possible to start company screening PSD2 (NL)
The UBO's are not shown when starting the company screening. Therefore, it is currently not possible to start the company screening in order to create a PSD2 connection. We are currently investigating this issue. Apologies for the inconvenience.
Minor · 18 days ago · lasted 2 days
EOL - ABN AMRO statements (non PSD2) are not delivered yet (NL)
The ABN AMRO (non PSD2) bank statements are not delivered yet. We will update this status page as soon as more information becomes available. Apologies for the inconvenience.
Minor · about 1 month ago · lasted 2 days
EOL - Mollie statements not delivered yet (NL-BE)
We have identified an issue surrounding the delivery of Mollie statements. We are currently investigating the issue. No action is required from the client's side at this point. We will update this status page as soon as more information becomes available. Apologies for the inconvenience.
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