Outage in Flexera

Software Vulnerability Manager - Service Disruption

Resolved Major
October 26, 2023 - Started 6 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Incident Description: The scheduled maintenance window for Software Vulnerability Manager has exceeded its planned duration, leading to an ongoing outage that is affecting its availability. Consequently, customers may currently be unable to access Software Vulnerability Manager. Priority: P1 Restoration Activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible. We sincerely apologize for any inconvenience this may have caused.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/26/2023 06:01PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 10/26/2023 05:11PM

The application is currently accessible, and our services are operational. We are actively monitoring the environment for any anomalies or additional issues to maintain stability and ensure a seamless experience.

IDENTIFIED 6 months ago - at 10/26/2023 04:43PM

Our technical team has taken remedial actions to address the issue. Currently, we are in the process of rebooting our services and conducting a further assessment to determine if additional interventions are required. We will continue to provide updates as progress is made.

INVESTIGATING 6 months ago - at 10/26/2023 03:18PM

Incident Description: The scheduled maintenance window for Software Vulnerability Manager has exceeded its planned duration, leading to an ongoing outage that is affecting its availability. Consequently, customers may currently be unable to access Software Vulnerability Manager.

Priority: P1

Restoration Activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible. We sincerely apologize for any inconvenience this may have caused.

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