Number of Incidents
0 outages
Since last incident
182 days
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Minor · started 6 months ago
Degraded Performance in the United States Region
During the incident, users were presented with errors when loading detailed views of records. This was also coupled with degraded performance while loading dashboards. A processing node became unstable and unresponsive. This then prevented traffic from being passed to functioning nodes. The affected node was removed from the infrastructure and traffic was rerouted to functioning nodes. The incident was resolved within 3 hours and 30 minutes.
Minor · started 6 months ago
We are investigating a partial outage in the US Region
Major · started 8 months ago
We have identified the issue and are responding
Minor · started 8 months ago
Multiple customer sites non-responsive
Multiple customer sites in the US Region were unresponsive due to database contention. The situation has been resolved and engineering is working to reduce the possibility that this can occur in the future
Minor · started 11 months ago
Document Component Not Updating
At 1:30 PST today we deployed a patch meant to correct an issue with uploaded documents a previous version to be current. Unfortunately the patch fix created an issue where all documents disappeared from the documents component. The patch was reverted an systems were back to normal by 3:30 PST. Investigation into the original issue is ongoing.
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