Resolved Forms currently unavailable on Professional and Premier accounts.
Our team is currently investigating reports of forms being unavailable on Professional and Premier accounts due to an invalid certificate. We will be in touch shortly with more details.
Resolved Salesforce: Service Disruption Notice
Salesforce reported Intermittent Connectivity Issues Across Multiple Salesforce Services which may also affect FormAssembly form submission activity. Please review the FA or SF Status page for regular updates. https://status.salesforce.com/current If you are affected by this issue, the FormAssembly Support team recommends temporarily disabling your Salesforce-related connectors. Data collection is unaffected, and responses may be reprocessed later using the Resend Response feature in FormAssembly. More info: https://help.formassembly.com/help/resend-response-through-a-connector
Resolved Intermittent Email Notifications and Salesforce Connector Issues
We are investigating customer reports of intermittent issues of incomplete Salesforce Connector submissions sent to Salesforce and unsent Email Notification.
Resolved Salesforce DNS - Intermittent Connection errors
Our team is currently monitoring the Intermittent DNS Issues as reported by Salesforce https://status.salesforce.com/generalmessages/693. These errors are resulting in “Error connecting to Salesforce.” messages in FormAssembly forms and connectors.
Resolved Missing images in Template Library
Beginning Thursday, March 18th at approximately 3:45 pm ET, our team was made aware of broken images associated with the template library available in all accounts. The images are currently in the process of being restored and our team will continue to monitor the progress. There has been no impact on application usage or performance during this time.
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