This chart provides user-reported problems for FormAssembly in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official FormAssembly status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last FormAssembly outages and possible affected you.
Minor Resolved · 29 days ago · lasted about 17 hours
Slow load times affecting large forms with multiple conditional fields
After receiving reports from a small subset of customers, the team has identified an issue with slow loading times on large forms that include multiple conditional fields on the form.
Minor Resolved · about 2 months ago · lasted about 18 hours
Delay in Salesforce Connectors and Email Notifications on Professional and Premier Plans
We are currently investigating reports of delays in information being sent via Salesforce Connector and on Email Notifications. We will share additional details as they become available.
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Minor Resolved · 2 months ago · lasted about 11 hours
Delayed email notifications on Professional and Premier Plans
Our team is currently investigating reports of delayed email notifications on Professional and Premier Plans.
Minor Resolved · 2 months ago · lasted about 7 hours
Reports of slow load times across accounts and forms
Our team was made aware of reports of slow loading times across accounts and forms this morning. We have identified the cause and are currently implementing a fix.
Minor Resolved · 2 months ago · lasted about 3 hours
Active forms currently showing as 'permanently removed', Admin access and Password resets also affected
Our team is currently investigating reports that active forms are now displaying a 'permanently removed' error and are unavailable. We will share additional details here as they become available.
Minor Resolved · 5 months ago · lasted 1 minute
AWS error message 'Error executing "GetParameters" reported on forms with sensitive data fields
Our team is aware of an ongoing issue with AWS resulting in errors on forms that include sensitive data fields. Our team is currently monitoring the status at https://health.aws.amazon.com/health/status and we will update here with more details as they become available.
Minor Resolved · 6 months ago · lasted about 3 hours
Reports of slow loading forms on US-based Enterprise accounts
At approximately 4pm ET our team began receiving reports of forms loading slowly across US-based Enterprise accounts. We are actively investigating the issue and will update here with more details as they become available.
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