Minor · 6 days ago · lasted about 4 hours
Our team is currently investigating reports of inaccessible forms and accounts on select Team accounts. We will continue to update here as new information is identified.
Major · about 2 months ago · lasted about 5 hours
Our team is currently investigating reports of down instances on Teams and Essentials instances.
Minor · 3 months ago · lasted about 1 hour
At approximately 5:10pm EST the team identified an issue with a segment of US based Enterprise and Teams accounts there were not accessible via form or account. At approximately 5:21 pm EST a fix was initiated. Our team will continue to monitor the situation.
Minor · 4 months ago · lasted about 2 hours
Our team is currently investigating reports of Locked Connectors on some Team accounts in FormAssembly.
Major · 4 months ago · lasted about 4 hours
At approximately 1:10 PM EST on May 31, 2023, our team became aware of an issue with some Compliance, Teams, Essentials, and Enterprise users having trouble accessing forms and logging in. For updates, please monitor this page.
Minor · 5 months ago · lasted about 5 hours
Amazon Web Services is having intermittent issues with their Frankfurt services affecting FormAssembly Team customers in Frankfurt. Please note AWS is a service FormAssembly utilizes for data storage and infrastructure. While the underlying issue lies with AWS, the issue is affecting respondent submissions and causing 504 gateway errors for our customers. FormAssembly is closely monitoring the case.
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