Outage in Fourth

Advisory - HotSchedules Integrations Issues

Resolved Minor
June 13, 2023 - Started 11 months ago - Lasted about 20 hours
Official incident page

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Outage Details

Please be advised that we are aware of an Incident with our cloud provider which directly impacts our ability to keep data up to date and synced. We are monitoring the situation closely and will provide further updates when they are provided to us. We are confident that, once the situation is resolved, scheduled syncs will resume. If you have any concerns please raise a ticket via our Customer Success Portal.
Components affected
Fourth Hot Schedules Mobile Application Fourth Hot Schedules Web Application
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/14/2023 03:59PM

This incident has been resolved.

MONITORING 11 months ago - at 06/13/2023 09:56PM

UPDATE:
Our cloud provider has advised that there services are now fully recovered.

We have performed tests to ensure the impact on our customers has been kept to an absolute minimum and believe that all services are now working at expected levels.

If you have any concerns please raise a ticket via our Customer Success Portal.

MONITORING 11 months ago - at 06/13/2023 08:08PM

Please be advised that we are aware of an Incident with our cloud provider which directly impacts our ability to keep data up to date and synced.

We are monitoring the situation closely and will provide further updates when they are provided to us.

We are confident that, once the situation is resolved, scheduled syncs will resume.

If you have any concerns please raise a ticket via our Customer Success Portal.

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