Gamma Portal access
Resolved
Minor
May 16, 2023 - Started 12 months ago
- Lasted about 3 hours
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Outage Details
Following on from our previous update, the change made at 3:45pm continues to return positive results and portal stability has continued.
Additional checks are being carried out to ensure no product specific processes were impacted. Should this be the case, product comms will be opened on the Gamma portal.
We appreciate your patience during this time
This notice will close at 6pm
Issued 16/05/2023 16:02
Further to our previous update, engineers have completed a change which has caused the errors previously being observed to reduce.
Initial tests indicate that service has been resumed however our engineers are continuing to monitor the performance of the Gamma Portal closely.
We would ask users who were previously experiencing an issue, to retest after 3:45pm.
A further update will be provided by 6pm or sooner should further information become available.
We apologise for any inconvenience caused.
Issued 16/05/2023 14:57
Our engineers are engaged and currently investigating the root cause as a priority.
A further update will be provided by 4pm or sooner should more information become available.
We apologise for any inconvenience caused at this time.
Issued 16/05/2023 14:33
We are currently receiving reports of users being unable to log into the Gamma Portal
Engineers are engaged and are working to identify the root cause as a priority.
A further update will be provided by 15:00 or sooner should more information become available.
Components affected
Gamma General Network