Outage in Gamma
Users unable to access Teams
Resolved Minor
February 08, 2024 - Started 3 months ago
- Lasted 2 days
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Outage Details
Microsoft has identified that a section of their networking infrastructure was performing below acceptable tolerances due to increased traffic.
Traffic has been rerouted to an alternative infrastructure resolving this morning's incident.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
This Incident will be closed down at 15:00
Issued 08/02/2024 11:10
We have again received reports from Microsoft advising users may be unable to access Microsoft teams services. Microsoft is investigating to isolate the root cause and develop remediation plans. The impact is specific to users in Europe, the Middle East and Africa.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
A further update is to be provided by 13:00 or sooner if available.
Issued 07/02/2024 12:08
Microsoft has identified that a section of its networking infrastructure was performing below acceptable tolerances due to increased traffic.
Traffic has been rerouted to an alternative infrastructure resolving this morning's incident.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
Issued 07/02/2024 10:39
We have received a report from Microsoft advising users may be unable to access Microsoft Teams services. Microsoft is investigating to determine the root cause and develop remediation plans. The impact is specific to users in Europe, the Middle East and Africa.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
A further update is to be provided by 12:30 pm or sooner
Traffic has been rerouted to an alternative infrastructure resolving this morning's incident.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
This Incident will be closed down at 15:00
Issued 08/02/2024 11:10
We have again received reports from Microsoft advising users may be unable to access Microsoft teams services. Microsoft is investigating to isolate the root cause and develop remediation plans. The impact is specific to users in Europe, the Middle East and Africa.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
A further update is to be provided by 13:00 or sooner if available.
Issued 07/02/2024 12:08
Microsoft has identified that a section of its networking infrastructure was performing below acceptable tolerances due to increased traffic.
Traffic has been rerouted to an alternative infrastructure resolving this morning's incident.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
Issued 07/02/2024 10:39
We have received a report from Microsoft advising users may be unable to access Microsoft Teams services. Microsoft is investigating to determine the root cause and develop remediation plans. The impact is specific to users in Europe, the Middle East and Africa.
For any further issues that are experienced, please raise them with the support team via EnterpriseSupport@Gamma.co.uk
A further update is to be provided by 12:30 pm or sooner
Components affected
Gamma General NetworkLatest Gamma outages
Ethernet Connection Issues - 3 months ago
Higher-than-normal call volumes into Gamma support teams - 3 months ago
Users unable to access Teams - 3 months ago
Data Issue - 4 months ago
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