Outage in Gem
SmartRecruiters Integration: Some Gem Admins constantly prompted to reconnect SmartRecruiters to Gem
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved. If you are still consistently receiving email notifications to reconnect SmartRecruiters with Gem after you have already taken this action, please contact our Support team at support@gem.com.
We have made changes to mitigate this issue and prevent the sending of repeated notification emails. We have also identified the teams impacted by this issue. A member of our Customer Success team will contact you if you are affected to provide next steps.
We are currently aware of an issue impacting some teams that have integrated Gem with SmartRecruiters. Gem Admins are getting notified via email to reconnect Gem with SmartRecruiters, but receive the email again after taking this action. Our Engineering team is investigating this issue and will continue to post updates.
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