Outage in Gem
"Internal Server Error" when connecting Gem with Greenhouse account
Resolved MajorIncident Report
We are currently investigating an issue where some users are encountering the error message "code:500, "status":"internal service error" when attempting to connect their Gem and Greenhouse user accounts to finish setting up the Greenhouse integration.
We will continue to update this post as new developments arise.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 02/26/2025 09:47PM
This issue has been resolved and impacted users can try connecting their Greenhouse user accounts with Gem again. If you still have problems, please contact Gem Support at support@gem.com.
INVESTIGATING
8 months ago - at 02/24/2025 11:35PM
We are currently investigating an issue where some users are encountering the error message "code:500, "status":"internal service error" when attempting to connect their Gem and Greenhouse user accounts to finish setting up the Greenhouse integration.
We will continue to update this post as new developments arise.
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