Outage in Gem

"Internal Server Error" when connecting Gem with Greenhouse account

Resolved Major
February 24, 2025 - Started 16 days ago - Lasted 2 days
Official incident page

Need to monitor Gem outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Gem, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue where some users are encountering the error message "code:500, "status":"internal service error" when attempting to connect their Gem and Greenhouse user accounts to finish setting up the Greenhouse integration. We will continue to update this post as new developments arise.
Components affected
Gem Integrations
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 02/26/2025 09:47PM

This issue has been resolved and impacted users can try connecting their Greenhouse user accounts with Gem again. If you still have problems, please contact Gem Support at support@gem.com.

INVESTIGATING 16 days ago - at 02/24/2025 11:35PM

We are currently investigating an issue where some users are encountering the error message "code:500, "status":"internal service error" when attempting to connect their Gem and Greenhouse user accounts to finish setting up the Greenhouse integration.

We will continue to update this post as new developments arise.

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3845 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook