Outage in Gem

Greenhouse teams are unable to reject candidates in Application Review

Resolved Major
April 04, 2025 - Started 28 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where teams on Greenhouse are unable to reject candidates when using Application Review. Our team will continue to provide updates here.
Components affected
Gem Web Application
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 04/04/2025 06:25PM

We have identified the cause of this issue and a fix has been deployed. Our team will continue to monitor for issues.

INVESTIGATING 28 days ago - at 04/04/2025 04:29PM

We are currently investigating an issue where teams on Greenhouse are unable to reject candidates when using Application Review. Our team will continue to provide updates here.

Latest Gem outages

Resumes are not loading in Application Review - about 1 month ago
"Internal Server Error" when connecting Gem with Greenhouse account - 2 months ago
Talent Pipeline filters broken, unable to select filter values - 6 months ago
Unable to connect Gem and Greenhouse - 7 months ago
"Oops! Something went wrong." on all Gem web pages - 8 months ago

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