Outage in Genetec Cloud Products
Genetec Clearance email functionality degradation incident
Resolved Minor
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Outage Details
Components affected
Genetec Cloud Products Europe Genetec Cloud Products Canada Genetec Cloud Products Australia Genetec Cloud Products US Genetec Cloud Products US GovernmentLatest Updates ( sorted recent to last )
Email service has been fully restored and all delayed emails have recovered.
A fix has been implemented and email service has been restored. Delayed emails will be recovered over the course of the next few hours.
We have identified the cause of the issue and are currently working on a solution.
An issue has been identified affecting email send functionality. We are actively monitoring the issue and will provide updates as the investigation evolves.
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