This chart provides user-reported problems for GoTab in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official GoTab status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last GoTab outages.
Major Resolved · 2 months ago · lasted about 2 hours
Payment gateway Paysafe is currently reporting an outage. We are monitoring the situation closely. Latest updates direct from the service provider can be found here: https://paymentprocessing.statuspage.io/
Minor Resolved · 4 months ago · lasted about 1 hour
We observed an elevated rate of HTTP 520 errors from our CDN indicating errors at the upstream origin servers starting at 5:50 pm EST and lasting until 6:05 pm EST. A solution has been implemented and we are monitoring the activity in real time.
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Major Resolved · 7 months ago · lasted about 2 hours
Our PaaS provider is experiencing an upstream DNS resolution problem that is causing all traffic to gotab.io to fail to resolve. Details are posted at https://status.heroku.com/incidents/2453
Major Resolved · about 1 year ago · lasted about 1 month
Upstream hosting provider outage
Our upstream PaaS provider is currently experiencing an outage. We are investigating and monitoring the issue.
Minor Resolved · about 1 year ago · lasted about 1 month
Performance Degradation due to 3rd Party Service Provider
Due to performance issues at Cloudflare, our third-party network provider, some customers on the west coast of the United States are experiencing issues accessing GoTab POS, KDS and mobile ordering. Our team is closely monitoring the issue. Please see https://cloudflarestatus.com to subscribe to updates.
Minor Resolved · over 1 year ago · lasted 7 months
Handpoint mPOS services experiencing outage
Handpoint is experiencing a significant outage of their mPOS tier. As a result, card-present payments on GoTab PAX terminals is out of service at this time. For updates, please visit https://status.handpoint.com
Minor Resolved · almost 2 years ago · lasted 11 months
Order processing outage
Resource overutilization on the primary database caused queries to back up and time out, leading to failures in the order processing flow.
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