Number of Incidents
0 outages
Since last incident
35 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including GoTab.
Major · about 1 month ago · lasted 24 minutes
Due to an upstream service provider outage, payment processing is current non-operational. Engineers have been assigned and are working on a solution. Status updates will be provided on 30-minute intervals.
Major · 8 months ago · lasted about 2 hours
Payment gateway Paysafe is currently reporting an outage. We are monitoring the situation closely. Latest updates direct from the service provider can be found here: https://paymentprocessing.statuspage.io/
Minor · 10 months ago · lasted about 1 hour
We observed an elevated rate of HTTP 520 errors from our CDN indicating errors at the upstream origin servers starting at 5:50 pm EST and lasting until 6:05 pm EST. A solution has been implemented and we are monitoring the activity in real time.
Major · about 1 year ago · lasted about 2 hours
Our PaaS provider is experiencing an upstream DNS resolution problem that is causing all traffic to gotab.io to fail to resolve. Details are posted at https://status.heroku.com/incidents/2453
Major · over 1 year ago · lasted about 1 month
Upstream hosting provider outage
Our upstream PaaS provider is currently experiencing an outage. We are investigating and monitoring the issue.
Minor · over 1 year ago · lasted about 1 month
Performance Degradation due to 3rd Party Service Provider
Due to performance issues at Cloudflare, our third-party network provider, some customers on the west coast of the United States are experiencing issues accessing GoTab POS, KDS and mobile ordering. Our team is closely monitoring the issue. Please see https://cloudflarestatus.com to subscribe to updates.
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