Outage in HENNGE One

An Issue in HENNGE Secure Download

Resolved Minor
November 10, 2022 - 3 months ago - Lasted about 1 hour
Official incident page
Components affected
HENNGE One HENNGE Email DLP
Latest HENNGE One outages

Details

現在、 HENNGE Secure Download にて送信済みファイルのリンク停止時に エラーが発生し、ダウンロードリンクの停止ができない事象を確認しております。 本件につきまして、詳細調査を実施しております。
Updates ( sorted recent to last )
RESOLVED at 11/10/2022 01:17PM

本件につきまして続報です。 弊社システムチームにて対応を行い、問題が解消されたことを確認いたしました。 現在は HENNGE Email DLP のユーザー画面、並びに管理者画面双方から HENNGE Secure Download のダウンロードリンク停止が可能でございます。 この度は長らくご迷惑をおかけし、誠に申し訳ございませんでした。

IDENTIFIED at 11/10/2022 12:36PM

本件につきまして続報です。 弊社システムチームにて調査を行い、問題箇所を特定いたしました。 引き続き修正に向けて対応を行っております。 長らくご迷惑をおかけしており、大変申し訳ございません。

INVESTIGATING at 11/10/2022 12:12PM

現在、 HENNGE Secure Download にて送信済みファイルのリンク停止時に エラーが発生し、ダウンロードリンクの停止ができない事象を確認しております。 本件につきまして、詳細調査を実施しております。

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