Outage in iAdvize (HA)

Sales & Presence Statistics update delay

Resolved Major
May 08, 2023 - Started 5 months ago - Lasted about 15 hours
Official incident page

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Outage Details

We have detected a delay in the update of the Sales & Presence statistics. For these 2 reports: - Data for May 7th is not fully updated - Data for May 8th is not updated at all. No information is lost, it is only an update delay on the reports. Our technical team is working on it.
Components affected
iAdvize (HA) Statistics
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/09/2023 07:15AM

Sales & Presence data is up to date since 0:00 (UTC), all is back to normal.

MONITORING 5 months ago - at 05/08/2023 07:57PM

Data update is still slowly catching up.

It will still take several hours before the Sales & Presence reports are up to date.

MONITORING 5 months ago - at 05/08/2023 04:57PM

After a technical intervention, data is now gradually being updated for Sales & Presence reports.

Due to the large amount of data, it may take some time before these reports are up to date.

IDENTIFIED 5 months ago - at 05/08/2023 04:21PM

We have detected a delay in the update of the Sales & Presence statistics.

For these 2 reports:
- Data for May 7th is not fully updated
- Data for May 8th is not updated at all.

No information is lost, it is only an update delay on the reports.

Our technical team is working on it.

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