Outage in Influitive

Intermittent Timeouts in AdvocateHub

Resolved Minor
December 13, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We're noticing some intermittent performance issues and timeouts on the hub. We'll provide updates as we find out more.
Components affected
Influitive Discussions Influitive Advocate Hub
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/13/2022 05:37PM

This incident has been resolved.

MONITORING over 2 years ago - at 12/13/2022 03:55PM

The leaderboard functionality has been turned on for all customers, and our engineering team continues to monitor the fix.

MONITORING over 2 years ago - at 12/13/2022 03:31PM

Our engineering team has restored service and is currently monitoring the fix. The leaderboard functionality remains off for all customers at this time.

IDENTIFIED over 2 years ago - at 12/13/2022 03:21PM

As they continue investigating, our engineering teams have turned off the leaderboard functionality for all customers.

IDENTIFIED over 2 years ago - at 12/13/2022 03:05PM

Our engineering team has identified the issue causing the degraded performance and intermittent timeouts and is working on a fix.

IDENTIFIED over 2 years ago - at 12/13/2022 02:01PM

The issue has been identified and our team is working on a fix.

INVESTIGATING over 2 years ago - at 12/13/2022 01:24PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 12/13/2022 01:22PM

We're noticing some intermittent performance issues and timeouts on the hub. We'll provide updates as we find out more.

Latest Influitive outages

AdvocateHub Accessibility Issues - over 1 year ago
Temporary Issues with Mobile App Notifications - over 1 year ago
Issues uploading images to Challenges - over 1 year ago
Partial Outage: Access to Public Referrals Pages - over 1 year ago
AdvocateHub Access Issues - over 1 year ago

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