Outage in InSided

[US Communities] - Activity stream not updating + Issues posting new content from control

Resolved Major
October 26, 2023 - Started 6 months ago - Lasted about 12 hours
Official incident page

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Outage Details

US communities are currently experiencing an issue with new content not showing in the activity stream as well as posting new content from Control. Our team has already identified the issue and are actively working on a solution.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/27/2023 07:06AM

This incident has been resolved. If you still experience any issues please reach out to us via our support portal.

MONITORING 6 months ago - at 10/26/2023 09:25PM

A fix has been implemented and we are monitoring the results.

Please contact our support team if you are experiencing any issues
support@gainsight.com

INVESTIGATING 6 months ago - at 10/26/2023 07:29PM

US communities are currently experiencing an issue with new content not showing in the activity stream as well as posting new content from Control.

Our team has already identified the issue and are actively working on a solution.

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