Outage in Intercom

Sending of messages from Intercom via WhatsApp is significantly degraded

Resolved Minor
May 17, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

WhatsApp is experiencing an outage that is affecting some of our customers. It is preventing them from sending messages from Intercom to WhatsApp since 3.12pm GMT+1. Our engineering team are currently monitoring this situation.
Components affected
Intercom Web Application
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/17/2022 04:23PM

We are continuing to monitor this situation.

MONITORING almost 2 years ago - at 05/17/2022 04:02PM

We are continuing to monitor this situation.

MONITORING almost 2 years ago - at 05/17/2022 03:42PM

We are continuing to monitor the situation and for updates.

MONITORING almost 2 years ago - at 05/17/2022 03:16PM

WhatsApp is experiencing an outage that is affecting some of our customers. It is preventing them from sending messages from Intercom to WhatsApp since 3.12pm GMT+1. Our engineering team are currently monitoring this situation.

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