Check if IUGU is down, official outages, user-reported issues, and outages map.
IUGU is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 220 incidents since started monitoring IUGU status in December 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official IUGU outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 29, 2025
01:52 PM EDT
|
Minor
No momento, estamos enfrentando instabilidade no processamento de transações via Cartão de Crédit...
|
1 day |
|
Oct 20, 2025
06:10 AM EDT
|
Major
Identificamos que uma instabilidade geral em todos os nossos sistemas, ocasionando em falhas e ma...
|
1 day |
|
Oct 07, 2025
10:03 AM EDT
|
Minor
Identificamos que o registro de boletos está apresentando lentidão devido a uma instabilidade no ...
|
about 5 hours |
|
Oct 06, 2025
02:03 PM EDT
|
Minor
O registro de boletos está apresentando lentidão devido a uma instabilidade no sistema do Banco C...
|
about 3 hours |
|
Sep 29, 2025
10:23 AM EDT
|
Major
Identificamos problemas para realizar pagamentos PIX. Nossos engenheiros já estão atuando para a ...
|
37 minutes |
|
Sep 29, 2025
09:19 AM EDT
|
Major
Estamos enfrentando uma indisponibilidade nos saques via TED. Nossos engenheiros já estão trabalh...
|
about 2 hours |
|
Sep 15, 2025
07:50 AM EDT
|
Major
Identificamos uma instabilidade ao logar no painel da iugu. Nossos engenheiros já estão atuando p...
|
about 2 hours |
|
Sep 05, 2025
09:28 PM EDT
|
Minor
Prezado Cliente,
Informamos que o Banco Central do Brasil anunciou hoje, sexta-feira, 05 de sete...
|
10 days |
|
Sep 01, 2025
10:54 AM EDT
|
Minor
"Estamos enfrentando uma instabilidade que pode afetar a busca no painel. O nosso time técnico já...
|
about 2 hours |
|
Aug 27, 2025
10:26 PM EDT
|
Minor
Estamos observando falhas em um número reduzido de transações PIX de saída.
O erro não é generali...
|
24 minutes |
See what users are saying about IUGU issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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| Component | Status | Details |
|---|---|---|
| Ambiente de Testes status | OK | View details |
| Core Services status | OK | View details |
| Serviços Financeiros status | OK | View details |
| Site status | OK | View details |
| Suporte status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with IUGU. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Payment management platform offering API integration, invoice generation, subscription renewals, payment triggers via webhook, and multiple payment methods including boleto, credit card, and Pix.
Monitoring IUGU since December 2021
Tracking 17 IUGU services and regions
24 incidents in 2025
IsDown is a status page aggregator that monitors if IUGU and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when IUGU, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of IUGU (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of IUGU's 17 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from IUGU and other services.
IsDown checks IUGU official status page for major/minor outages or downtimes. A major outage is when IUGU experiences a critical issue that severely affects one or more services/regions. A minor incident is when IUGU experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a IUGU outage, we send you an alert and update your dashboard and status page.
IUGU and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in IUGU status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IUGU publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors IUGU and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor IUGU but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from IUGU and other services.
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IsDown integrates with 20+ tools. Connect the status of IUGU and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is IUGU down?'
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While Downdetector relies on user-submitted reports to detect IUGU outages, IsDown monitors IUGU's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official IUGU status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including IUGU in a single dashboard. | ||
| Instant IUGU outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of IUGU official status and user-reported issues. | ||
| Maintenance feed for IUGU | ||
| Granular alerts filtering by IUGU components and regions. |
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IUGU isn't down. You can check IUGU status and incident details on the top of the page. IsDown continuously monitors IUGU official status page every few minutes. In the last 24 hours, there were 0 outages reported.
IUGU is currently operational. You can check IUGU status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of IUGU being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the IUGU official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
IUGU last outage was on October 29, 2025 with the title "Instabilidade no Processamento de Cartões de Crédito (Cielo)"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor IUGU and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if IUGU is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about IUGU's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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