Need to monitor Jira Software outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Software, and never miss an outage again.
Start monitoring today
Impact
Some customers are experiencing HTTP 500 errors when accessing their Jira Service Management, Jira Software, and Jira Work Management sites.
The impact to the developer platform was limited to Jira apps or apps that integrate with the Jira Cloud API with active installations on sites in the US region. As this incident impacted the availability of Jira itself, Jira apps were also unavailable. For non-jira apps running in the affected region, any calls made to the Jira Cloud API would have received HTTP 500 responses during the incident timeframe.
Timeline
Impacted started: 2022-11-28 13:03 UTC
4 RDS instances in US region were saturated (CPU utilisation)
Affected users received 500 errors when trying to load Jira (including Jira apps)
Affected apps received 500 errors when trying to call Jira Cloud APIs
Current status
Impacted ended 2022-11-28 16:07 UTC
The team has scaled out all 4 RDSes.
The impact to Jira Cloud and Jira Cloud API in the US region is now mitigated and service is fully restored.
We thank you for your patience while this situation unfolded. Our engineering team is currently monitoring these services to ensure they remain available while they continue to investigate the root cause and generate action plans to ensure this type of failure doesn’t reoccur in future.
The issue has been identified and the impact mitigated. We're monitoring the results.
Some customers are experiencing HTTP 500 errors when accessing their Jira Service Management, Jira Software, and Jira Work Management sites. We're investigating this issue and will post more updates soon.
With IsDown, you can monitor all your critical services official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 2509 services available
Integrations with
Quickly identify external outages that impact your business. We are monitoring more than 2300 services in real time.
Your team on top of problems
IsDown aggregates the information from the status pages of all your services, making it easy to monitor the health of all your services in one place. Say goodbye to managing each status page individually - our service simplifies the process.
No more wasting time. Uptime monitoring in real time
Say goodbye to wasting time trying to diagnose issues with your services - our 24/7 monitoring service does the work for you. We'll notify you if there is an incident, so you can focus on other tasks.
Receive alerts in your preferred channels
Our outage monitoring keeps you informed, no matter where you are. Get instant notifications in your email, Slack, Teams, or Discord when an outage is detected, so you can take action quickly.
Easily integrate with your current tools and workflows
Enhance your processes with more information using our integration of Zapier, Webhooks, PagerDuty, and Datadog. Stay notified and in control. Upgrade your operations today.
Avoid notifications clutter
Maximize your control with customizable notifications from each service. Filter by components and severity to only receive the most important updates. Streamline your processes and stay informed with our advanced notification features.
Multiple dashboards, shareable with the world
Create one dashboard for each of your teams/clients/projects and monitor only the services that each uses. Have a dedicated dashboard with custom notification settings. Easily make your dashboard public and share it with the world.
Prepare for scheduled maintenances
Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.
Weekly Digest of the services' outages
Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.
The data and notifications you need, in the tools you already use.
DevOps & On-Call Teams
You already monitor your internal systems. What about the external services? Monitor the services your business depends on. Don't waste time looking elsewhere when external outages are the cause of issues.
IT Support Teams
Detect external outages before your clients tell you. Anticipate possible issues and make the necessary arrangements. Having proactive communication, builds trust over clients and prevents flow of support tickets.
5 minute setup,
instant value for your team
Start with a trial account that will allow you to try and monitor up to 40 services for 14 days.
There are 2509 services to choose from and you can start monitoring, and we're adding more every week.
You can get notifications by email, Slack, and Discord. You can also use Zapier or Webhooks to build your workflows.
You'll start getting alerts when we detect outages in your external dependencies! No more wasting time looking in the wrong place!
Try it out! How much time you'll save your team, by having the outages information close to them?